Shipping Policy
Processing Times
Orders are typically processed and shipped within 48 business hours, excluding weekends and holidays.
Shipping Eligibility
We ship to eligible U.S. addresses only. Certain products may not be available for shipment to specific states, counties, or municipalities due to evolving regulations. Orders that cannot be fulfilled due to shipping restrictions will be canceled and refunded.
Shipping Costs
Shipping costs are calculated at checkout based on package size, weight, and destination.
Tracking & Packaging
Tracking information will be provided through the commerce platform used to process your order once it ships. All orders are sent in discreet packaging.
Delivery Requirements
An adult signature may be required upon delivery depending on the product and applicable local regulations.
Carrier Responsibility
Once an order has shipped, responsibility transfers to the carrier. Please ensure your delivery address is accurate and secure. We are not responsible for delays caused by the carrier, weather events, or incorrect address information provided at checkout.
Delivery Issues
We recommend inspecting your package upon delivery. If you experience shipping issues such as delays, lost, or damaged packages, please refer to our Refund Policy for next steps.
Delivered Packages
Once an order is marked as delivered by the carrier, we’re unable to offer refunds or replacements for items that are lost or stolen after delivery. If this occurs, please contact the carrier directly to file a claim. We’re always happy to provide any information needed to support that process.